Data usage report wrong

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  • Question
  • Updated 2 years ago
  • Answered

For the third or fourth month in a row I get that I have used 70% data, which ultimately ends us with getting metered in a week or so.  I have taken all but one device off of my wifi and it stay turned off most of the time.  I am a network director so I am pretty confident that I am not using the data.  How can I get my usage report?  I now have pretty good 4G in the area so I am very close to pulling the plug on this and I am out from under my contract period.  Exede needs to answer me or you'll lose another customer fast!



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Mike

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Posted 2 years ago

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Diana, Viasat Employee

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Hi Mike,  Thank you for the information.  Please send your account and contact information to exedelistens@viasat.com and we'll have it investigated.
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Mike

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Email sent
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Diana, Viasat Employee

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Hi Mike,  Where did you send the email.  I have not seen it in our mailbox.  
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Mike

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wrong address, resending now