Data Usage Problem & Temporary Solution & BBB Reporting

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

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My usage all the sudden 10GB, i check my usage twice a day and i know to use not more than 333Mb a day. This morning i check 6 GB and all the sudden its already 10GB at 8PM. I have nothing that hog data 4GB in leas then a half day and i know better than that not to watch video unless on free time 00:01-5am. 

And we as customer need a better data meterage so we can check where the data went what time what date etc like in this picture below.


Because i read online exede usually using customer data for automated exede update without the knowledge of the customer and eat up a lot of GB of customer data.

if i see this happen again i will start complain using BBB

Now i use DD-WRT and start tracking my data. if i see unusual usage you will deal with the court. 

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Ary Menaka

  • 18 Posts
  • 3 Reply Likes
  • Piss Off

Posted 5 years ago

  • 1
Photo of ExedeKarmin

ExedeKarmin

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Ary,

I have responded to your previous post.  I would like the opportunity to discuss your data usage concerns with you.  If you have not done so already, please send an email to exedelistens@viasat.com with your account and contact information.  I would like to go over some data usage tips with you.  

Updates are done during the LNFZ.
Photo of Ary Menaka

Ary Menaka

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I did sent message trough that email, still no reply

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