Data Usage Not Available - Account Management Dashboard

  • 5
  • Problem
  • Updated 2 years ago
  • In Progress
I've noticed that I keep getting an error on my Exede Account Management Dashboard (i.e. on my.exede.com) when trying to view my data usage.

I get an error stating "Sorry, information not available. Refresh the page or try again later." under the current data usage section. The other areas of the page load without issue.

I am wondering if anyone else is experiencing this issue?

Thanks,
Joshua
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Joshua

  • 214 Posts
  • 66 Reply Likes

Posted 2 years ago

  • 5
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Diana, Viasat Employee

  • 2387 Posts
  • 464 Reply Likes
Hi, Yes there are some issues with the Dashboard usage and it is being worked on.  As I find out information, I will pass it along to you all.