While on vacation, in another state, with all our network devices with us, somehow we consumed about 17 GB of data. Our wifi is password protected and there is not another home within 1/4 mile of us. No one in our home state knows our password. About 6.3 GB was used in a 30 minute window. We have NEVER been able to achieve those types of speeds in our 10 plus years of satellite. I have to micro manage our account where I check usage daily and have software to monitor usage in 15 minute increments. When I realized there was an issue I turned ALL our devices on and measured usage. Roughly 20 to 25 GB of usage appears 'missing', i.e. not consumed by the combination of ALL our devices. You can see why I am perplexed. I contacted 3 different tech supports (I pay extra for customer care) and 2 attempted to help, but they were not very technical and could not help. The third was a supervisor. I offered to send him a screen shot via text or email. He informed me that they don't have cell phones or email addresses, so I knew he couldn't / wouldn't help me. I do NOT believe VIASAT is intentionally misreporting usage, but there is a glitch somewhere. I am honestly trying to be helpful to THEM, by providing as much detail as possible to improve customer experience. This seems like a very common issue, but most time it is very anecdotal. Has anyone ever been able to get a realistic answer from VIASAT in regards to KNOWN inaccurate data calculations that could possibly explain my situation? I am also open to apps / tools to better manage / throttle devices. I am using the exede supplied router/modem. Thank you in advance.