I started with EXede about three months ago, and I have yet to ever reach the 12 mpbs that they claim i should get. I have called about this of course and they tell me i am using too much data. In my case, I reach my data cap in about five days. i recently fell asleep at 2 am watching a movie, and that caused me to" excede" my data for the month. The Viasat rep said Never do that - you wouldnt leave your water running all night would you? Your data is the same way.'' Of course, she claims the cure for this problem is to give them more money for this incredibly ###### service. I decided to try Exede because other local carriers had gotten too expensive. Unfortunatley Viasat/Exede is not worth any of the money i am paying for it. There has to be a way to stop this incredbile consumer rip-ff."