Data Usage

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Yesterday was cool and rainy so I stayed inside and about noon I watched some 4K videos and then streamed a movie and from 3 to 8 pm I streamed music and at 8, streamed another movie.  Today I checked out my usage and Exede showed for that time period that about 90% was used for web browsing and about 5% for audio, video.  Just about opposite from what I actually used.  What's up with that?
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Whitey

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Posted 2 years ago

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Brian, Champion

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I wouldn't get too wrapped up in the mix of data and the fact that the distribution isn't what you expected. I don't know how Exede determines what category your web activity fits into at any given time. Although you might think a certain activity should be categorized one way, Exede's operations might categorize it differently.

I would actually prefer they keep the minimum data about my web activities, Just what they require to conduct their business and to provide my connection.

To me it's more about privacy concerns.
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VeteranSatUser, Champion

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I agree.  Just tell me how much data I used.  I have found these data type usage estimates suspect at best. Verizon's is horrible I know. 
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Whitey

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I was under the impression that the usage would be somewhat accurate.  With all the complaints on this site about missing data having accurate info would be helpful in figuring out where it is being used.
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Brian, Champion

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That would require collecting data on a much more granular level. Do you really want any ISP keeping detailed data about you browsing preferences and habits?
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Brad, Viasat Employee

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That's definitely the situation. We have a fine line we have to not cross. For every one person that wants that information, 7 more would be vocally opposed. 
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Whitey

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Then why would Exede bother having a usage graph at all if it was not expected to be somewhat accurate?  And I don't think  I would depend on Exede as a protector of your browsing preference and habits.  I sure every click and search is saved somewhere in their servers and if presented  with a court order or homeland security request they would and could spil the beans on you.
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Bev, Champion

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Say you go to KTLA.com and watch videos there - that's web browsing even though you are watching videos, it isn't a video only site so, the system usually sees that as web browsing, with the exception of possibly Evolution plans that do get really finicky about videos no matter where they are.


Personally it's fine as is, I don't mind Exede/Viasat having a history of everything I do online - they probably do anyway but, that information is best kept private, secure, not on a meter that anyone who might hack my passwords could get to. Yes, cache pages I frequent on the core node (acceleration servers) but, not the other details that might be in the system about my web habits. :)

Call Netflix, Vevo, YouTube, Hulu, etc.. video, call iTunes, Spotify, Pandora, LastFM, etc... audio and, leave the rest as web browsing, even if they have videos.
(Edited)
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Whitey

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So what is the purpose of the usage meter?  Being accurate with usage that is video or which is web browsing isn't exactly showing anyone who might hack you any details about your habits.
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Steve Frederick-VS1/Beam314, Champion

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If you really want to know where your data is being used, get a good wireless router that has a decent traffic monitoring application. I have been using an ASUS router for years, it tells me what devices use my data, what applications used my data. It is not the responsibility of your ISP to be tracking every site you visit, and display that information to you. That is a major endeavor for Exede, with well over 670,000 subscribers. If you really want to know the details of your data usage, take it upon yourself to track it.
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Whitey

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I have the boost modem/router and I have searched here if I could an external router with it but the searches have left me dazed and confused.
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Steve Frederick-VS1/Beam314, Champion

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There are several people who have successfully put their router of choice downstream of the wifi router/modem.
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Gwalk900, Champion

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Dan,
It's a matter of setting the Routers LAN IP to something that does not conflict with the Exede modems's IP

https://community.exede.com/exede/top...
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Andy Schack

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Steve, which ASUS router do you have? I would LOVE to have a router that shows data usage by device. The Netgear only shows total data, no breakdown.

Andy
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James

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Brian,I would, he has every right to question it and that seems to be exede's problem is they do not want anyone asking to many questions
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Steve Frederick-VS1/Beam314, Champion

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Andy, I currently have the ASUS RTAC1900P router. While I am very happy with it, if it failed, I would move up to the RT-AC3100.

I use the Merlin software with the router, it has a few improvements to the ASUS software that give even better traffic monitoring software.
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Gwalk900, Champion

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I second the RT3100 with the Merlin firmware.
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Brad, Viasat Employee

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It could also be the source of the videos and media. Sometimes it falls under "Other video" if it's not Youtube, DirecTV VOD, Hulu or Netflix.  But I think there's definitely been cases embedded video on websites may be in the webbrowsing category.
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Whitey

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The 4K I viewed was YouTube , the movies from Amazon Prime, the music from Spotify.  All from apps on the TV.  So don't know why Exede would classifiy that as web browsing.
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Bev, Champion

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Amazon would be web browsing, TV apps depend on where the app goes. I often see less common video content shown as web browsing. Amazon is, first a shopping site, that's browsing, it happens to have videos for it's Prime members to stream but, that's a browsing type site.

YouTube should be video, but you do have some video usage shown.
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Whitey

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Thanks Bev, I guess this makes sense.  Not so much what you are watching or hearing but more like what web site it is coming from. 
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outlaw2u2

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Like Steve my Asus router RT3100 shows where all my data is used.
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Anita Rutherford

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I have a Netgear R6300 router. I can't find out what device is using all my data!!!
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Bev, Champion

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Anita, if you send an email with your account and contact information to exedelistens@viasat.com and , request a usage review, they will be able to give you a better idea of where your data is being used.