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- pissed
Posted 4 years ago
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Anyway, at least E does not cut you totally off, i can still check my email, limited surfing etc. And if I have to do some work later i will use my Verizon 10 Gig plan as a hot spot.
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Now I'm lucky if I get above 2 mbps during the day & 3 mbps at night during the "free zone" out of my 12mbps plan most of the time. When I first signed up 2 years ago, it was great service with solid dependability. But now, with seeing more & more neighbors with Exede dishes in their yards, it seems like the dependability & speed are absolute crud. Don't know if they oversold the beam in my region, but the excuse usually given to my round the clock slow speed is congestion.
My contracts up in a few weeks & I'm hunting like crazy for a better option. The constant speed issues & not knowing if I'll be able to use the internet at any given moment is just too much for the cost of the package.
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To all above. They FINALLY gave me a 150GB plan a few months back...Now I see they've changed plans again. After I get past 30-40...It slows down to 2-6 Mbps. I never get close to the 150 limit. I think 63 is the highest I ever got. With that slowed speed. The problem with pages (especially https://) because of their ping, latency, jitter problems. I have had enough.
You can get a 'decent' level of satisfaction even at 4-6 Mbps, IF you don't lose data and page "times-Out" on you.
Yes, it is MUCH MUCH better than 56K modem and if you do not have access to any other "affordable" internet solution...Exede is for you.
Switching to COMCAST for lest than half the price "initially", comes with a "wireless" modem (which Exede should have for the same $10 monthly charge) and 4 hub ports. And nationwide mobile "hotspots". Also, understandable billing...{shows what you owe [including credits prepaid]). No "surprise" on your billing

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Diana, Viasat Employee
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RickyP033
Lin
Lin
Bev, Champion
Updates for devices you have connected, getting email, checking for updates, Windows 8 or 10 live tiles refreshing even if you have them minimized, all of it uses data.
500 MB use per day is not much and, that's half a gig. Two emails with one picture each or a full page of new images on Facebook can use that much in a matter of minutes.
Josh