data limit

  • 1
  • Question
  • Updated 2 weeks ago
Do you have any plans to increase the data cap due to so many people being at home using the internet due to the corona virus? It would be greatly appreciated. Thank you.
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Brenda Welhoefer

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Posted 3 weeks ago

  • 1
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Voyager

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The corona virus does not give the satellites more bandwidth so increasing the data cap would actually be counter productive.
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Brenda Welhoefer

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I don't understand your response. Wouldn't you have the ability to provide unlimited data to households during this time?
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Voyager

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@Brenda. Please recommend books you’ve actually read and that worked for you. None of these appear to have worked for you so why would I waste time reading them? I actually read the book I recommended to you and it is a very good and serious book. But only for those willing to learn rather than just hurl insults as you seem to favor.
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Homeskillet

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There are two things I've learned never to tell a woman - "you dont seem to..." and "calm down".   

I have learned a lot more than two. I think I found a couple dozen.

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Old Labs

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Voyager
(Edited)
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Brenda Welhoefer

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@voyager - I just read this article and I think you’ll find it informative. Best of luck!

http://www.selfimprovementa.com/assho...
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Voyager

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You seem awfully familiar with this topic...
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Jay

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The existing satellites are maxed out.
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Leslie Gustafson

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does a business sat modem help us ?, can we get a business modem that will ping faster ? and soon if possible


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Leslie Gustafson

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i need to open, save and pdf files over a vpn faster than 2-3 min., is there anyway i can in the next 2 weeks of quarantine ?
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ExSatUser

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Get something other than satellite internet.
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Brenda Welhoefer

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Wow... can’t thank you enough for your helpful response.
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ExSatUser

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Well that is the answer.

Using a VPN with satellite internet is going to be slow. No way around it.
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Brenda Welhoefer

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@voyager - just doing my best to help you.
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Voyager

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I appreciate that. It isn’t often you get help from someone with such great skill in an area like that. I can only aspire to your level in this area.
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Stephen Rice, Champion

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No
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ExSatUser

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Brad, Viasat Employee

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Keep in mind all official stances/answers are coming from those of us like me with the appropriate flag indicating we work for the company.

 As this is a community forum most users are fellow customers that do not work for Viasat.

 We do plan to address this/answer questions best we can but lots of cogs in the machine that we have to wait on before we can answer. Stay tuned or email us at viasatlistens@viasat.com, or follow our Facebook page as we are addressing this. We'll respond in short order once we are able to. 
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Brad, Viasat Employee

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 Keep in mind as we're all in this together and heading to uncharted waters please keep visiting our website/blog and facebook page for the latest as things develop. https://www.viasat.com/news/viasat-participate-fcc%E2%80%99s-%E2%80%98keep-americans-connected%E2%80%99-initiative-pledges-keep-customers-and-small?_ga=2.47735527.1321151719.1584283005-212391683.1474896383
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Stephen Rice, Champion

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Now that is the perfect way to do it!  Keep people on their existing plans but don't knock them offline for their inability to pay.

Some people will say this isn't enough, but I think its the best way to avoid outages and give everyone fair access to data.
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ExSatUser

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It isn't enough! :)
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Michelle Bay

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I have hardly been able to use my internet for the past couple of months. I have to use my cell phone or iPad for hot spot. I however have went over my allowance with a week left. Not sure how because I am no longer in school, work 5 days a week. Gone 12 hours a day. Don't see how this is possible. I have the excede 12-15 plan, with 15 GB. Anyone have anything good to say about the Liberty plans. This is not the first time I have experienced this issue with Viastat.
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Voyager

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I am on Liberty 12 and I get by with it. I started on Liberty 25 and briefly went to 50, but even then I was out of data in less than 8 days. Since Viasat is not sophisticated enough to let you use your data in chunks of your choosing, that is, be able to turn on liberty data and turn it off at will so that you can have high speed when you need it and go back to Liberty pass when you don’t, I decided that since I would be on Liberty pass 75% of the month anyway, I might as well just be on it the entire month and minimize my cost. So, I dropped back to Liberty 12 and just consider liberty pass to be the norm and I don’t even think about the data cap.

The good news is that liberty pass is about as good as my former DSL service most of the time so I get similar to better than DSL performance at a cost slightly higher than I paid for DSL.
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Stephen Rice, Champion

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I’m on Liberty 12 and I love it.
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Voyager

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I have not seen these non-internet versions of Netflix and Wikipedia. How does that work?
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ExSatUser

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He downloaded one and PlayOn recorded the other.

Favorite shows he recorded: Doomsday Preppers, Global Pandemic
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Admiral Korbohuta

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I don't trust Wikipedia. Any way to get Encyclopedia Britannica downloaded?
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Snuffleupagus

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I don't need to download Wikipedia, I have a very good condition set of 1988 edition World Books plus about 5 years of annual updates....  Who cares about more recent information...?

I miss Microsoft Encarta.
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ExSatUser

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Encarta! Forgot that one.