I have had Exede since summer of 2015. In that time I have spent countless hours searching through this forum to see if there were solutions to my problems(I have to look when I'm at work or I use all of my data at home). I have 18g liberty plan which my priority data seems to always be gone before the second week of each month. I've gone to all of the tips and tricks on here, called and checked to see where we were using data, and became the data Nazi at my house. :( after a few months of no change, I really have no idea what devices are connecting to my internet. Customer service gives me some crazy list that I cannot tell what they are and they can't tell me which one is the offender. my router has a password and anyone that would try to use it would have to go way off the beaten path anyway. I can't control what I cannot identify. I am beyond frustrated and have reached the angry stage. I don't stream movies (wish I could), some short videos are watched through facebook. most of what we do is general surfing. the priority data packages are too small for any realistic kind of internet use. the frustrating part is I call cust serv. and get one person that truly seems like they want to help me but cannot, then the next day I have someone telling me that I absolutely am streaming movies (WHAT???) and that the data usage is normal and there is not a problem. I am officially out of priority data with 21 days to go until I get more. hmmm. nope no problem. I tried to use the liberty pass yesterday morning to place an ad on a sale site. it took me 1.5 hours to complete the task. this consisted of fighting with the modem, and restarting my computer and opening and closing the webpage before I was able to even try uploading pictures.
I feel like the service was sold as something that it isn't. I get the limitations on satellite internet. I will get rid of it as soon as I can. I know someone here that has exede and has unlimited priority data and pays the same as I do and loves it. how they got that I don't know,but even a reasonable amount of priority data for a reasonable cost would be better than what I'm dealing with now.
as of now I hate my exede.