Video data extender stalling

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  • Updated 6 months ago
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  • (Edited)
With the extender on my dish tends to stall frequently and refresh whether I am watching Netflix, Amazon, or a streamed news service. The documentation says the service automatically adjusts but it actually produces a completely useless episodic viewing experience. Why is this happening and can it be improved?
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JD

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Posted 6 months ago

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Bradley

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Plan? Device using to stream?
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JD

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plan is the 89.98 15Gig.  Device is a Google TV with a Roku box.
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Bradley

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Assuming you are still on priority data?

I streamed Amazon all night without a hitch (in lovely 480 though).

I have noticed some of the other lesser known apps buffer at times. Netflix and Amazon run pretty smoothly for me though. Distance from router can cause issues. How far away are your devices?
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JD

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Thanks...helpful...distance is about 20ft....priority data?  Don't know what that is...I have not changed any settings on my account but will try to put Netflix and Amazon down to 480 and see if that helps.  Very frustrating that I cannot seem to find a good app for MSNBC to satisfy my Rachel fix.  Problem also happens with CNN app.
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Bradley

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I’m not at home but doesn’t Pluto offer MSNBC for free?
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Bradley

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Priority data is your 15GB. After that you are probably running on Liberty Pass. Video will most likely always buffer during prime time on Liberty Pass.
(Edited)
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JD

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Not sure I understand the implications of this.  Are you saying I need to purchase a bigger data package to avoid the buffer during prime time?  Thanks.
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Bradley

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15GB isn’t much if you are streaming video. After that data is used for the month, you most likely have Liberty Pass. It allows you to use the internet but speeds are throttled. Those throttled speeds won’t allow you to enjoy a buffer free streaming experience.
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JD

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Ah...didn't realize Liberty Pass was throttled.  We aren't there often so 15Gig seems to be the most economical option for us right now....especially if the data extender gives us a 50% reduction in data consumption while streaming.  I'll see how it goes...many thanks for quick responses and Pluto suggestion.  Jim
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VeteranSatUser, Champion

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You won't necessarily get a 50% reduction in data. And if you are under your 15GB cap and still get buffering, turn the extender off. Some streaming sites don't play well with the extender. Yes, you will use more data. But I certainly wouldn't want you to miss Rachel Maddow due to "buffering" issues.