My dish and modem have been down for over a month now and your web site is showing that I'm still using data. 250mbps your scaming people. If anyone wants a fairly new Exede dish and wireless modem I got them. I wish the dish was deeper I would make a bird bath out of it.
I'll give you $100 so I will have a new toy to play with but you're not going to like it when Exede charges you $300 to replace the missing equipment.
If your system has been "down" as you describe it, then the modem cannot update the Exede system and you will forever see the last usage the modem reported. Your usage is stored in the modem and right now you have it locked away so be careful calling Exede a bunch of crooks. YOU disabled their ability to report an accurate usage to you.