• 1
  • Problem
  • Updated 2 years ago
  • In Progress
I think the more data you buy the faster it goes. Not happy and. Cant get a supervisor to call me for 48 hours
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Beth Berry

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  • 1 Reply Like
  • mad

Posted 2 years ago

  • 1
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Bev, Champion

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Beth, that isn't true in the sense you mean but, it often is true because we, being human, relax on how closely we restrict use of something when we have more of it.

Of course if you are looking back over the last few years, everyone is using more data now. That's because the internet has changed to be more data hungry. Websites today are geared to unlimited high speed bandwidth and, are loaded with background images, foreground images, auto loading video and, even video and/or audio advertisements that never used to be there.

The best way to find out where your data went is to send an email to with your account and contact information and, request a usage review. They will be able to give you a better idea of what your data was used for.
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Diana, Viasat Employee

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Hi Beth, As Bev mentioned, websites today begin using data the minute you open it. Also any application you have may be running updates you are not aware of.  Please send an email to with your account and contact information. We'd be happy to review the data usage.
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Gwalk900, Champion

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Hi Beth,

There are so many ways to unknowingly use data ....

Websites are changing, Operating systems are making major changes ....

Before you can focus your efforts you need to discover just what devices are using data and which programs and processes are running.

I suggest that you read the following topic and consider purchasing a router that tracks data by device.