Dashboard Comparing Data with old Plan

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  • Updated 10 months ago
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Last month I upgraded from the Basic Plan (12Mbs/15Gb) to the Liberty 25 Plan.  My dashboard correctly show my current plan as Liberty 25 but my current usage is still being compared to the old 15GB cap.  Why?
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bill nord

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Posted 10 months ago

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Brad, Viasat Employee

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Hello Bill. It may need time to reset. If you're still seeing this try sending an email to exedelistens@viasat.com and we'll take a look at it.