Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem resolved. Email provided for assistance. No need for further response.
I have spent 5 hours, literally, 5 hours to try to fix my internet, calling exede 6 times today trying to get a rep that will fix something, well long story short nothing at all has been fixed, and it's not on my end, it's on exede's. So, I'm on the evolution plan and I went over my limit in July. My webpages and email worked great, no issues at all, things that counted towards my limit didn't work, as expected. So I go over 2 days ago, facebook pictures on my phone won't load (loaded in July when DAPed), netflix.com for ordering DVD only doesn't even load (also worked in July while DAPed), iMessages for sending/receiving small pictures doesn't work (worked while DAPed in July), the game clash of clans for iPad worked in July while DAPed (the game uses so little data it's very hard to tell how much), and FaceTime didn't work in July while DAPed like expected. Now, it's like the opposite! FaceTime works while DAPed, but yet I can't load netflix period just to look at my DVD mailing list, and now facebook pictures don't load at all, also my iCloud email no longer works while DAPed, even though it worked while DAPed in July! I'm beyond frustrated. I'm so close to cancelling right now. No, I don't want a free 1GB, or 5GB, I want this issue fixed. It is on exede's end, not mine. Other customers are experiencing it too. Exede's filtering system is messed up, it's filtering what should be unlimited, and allowing what should be filtered. Beyond frustrating! Please help, I want to like exede again... Also, during the free zone everything works correctly. FaceTime works while DAPed which it isn't supposed to!! I WILL cancel exede NEXT MONTH when I hit my DAP if it is still like this. Complete BS!