My name is Gabby and I'm a single mother of 3. I've had the service for 5 months with it never working completely for more than 3 days at a time. After calling customer service and they way they treated me, I just wanted to cancel my service. They asked about a technician being scheduled and I explained they were just there last week, t Raul, Jorge, and Victor explained that if I had been raped the may know who had been to my home the week before representing their company. The way they made light of a rape turned my stomach. The thought of a stranger in my home with me alone and no report of him being there is terrifying. Someone please shut this company down. Noone is safe.