I have seen the available plans for my area (northern california) and my question is, are the speeds consistent throughout the normal day? Does the service slow to a crawl during 'prime time' for pacific northwest? I am really tired of having internet that I basically find useless except for browsing facebook. Even that tends to not work well during peak hours, on hughesnet right now and I feel pretty frustrated, particularly after having my gen4 service degraded to the point of being un-usable, only to be told that upgrading to gen 5 would fix everything (oh but with a contract extension of course!) and once the upgrade was finished, back to the old slow degraded service.
I have a couple of weeks window where I can switch providers with no ETF because of the issues etc, but I really am hesitant to try viasat, since I wonder if it is just the same situation, Too many customers, not enough capacity.
Does Viasat have a 30 day trial period?
You say you had Exede before. If that is the case, why did you change to Hughesnet?
Viasat is going to have a lot more available capacity once their new satellite cones online in a few days. Hard to say the actual impact it will have on speeds until it has been in service awhile, but there is no reason why with next generation technology there is no reason it shouldn't be superior to anything Hughesnet can deliver in the foreseeable future.
Right now, having been switched to gen5 at hughes, I am really upset because I cannot stream video at ALL and I get told there is nothing to be done about it. It is a network issue, TLS handshake loop.
I actually don't care if I have to stream say at 480p as long as it works. I do not have any HD screens so HD video is not a priority.
My main desire, is that the service just work, a little video, my guidlwars 2 gaming, etc (yes, when the service works, certain MMO games like EQII and guildwars2 etc play quite nicely)
I wish there was a trial period, so that I could compare viasat to the current craptastic service I have, before being locked into an endless contract with huge ETF.
I do appreciate the feed back. I just don't want to switch and find myself in the same boat, except paying even more then I am now. Right now, with the discounts being applied for the next 12 months, I am paying about 45$ a month for the gen5 20GB plan.
I am in the 95595 zip code if that helps.
I have a buddy that has Hughesnet up in Michigan. His biggest complaint is big monies for limited download capacity.
Looking at Hughesnet vs. Viasat, I think Viasat beats them hands down with more generous and versatile plans.
Who knows what the future brings? The way I see it, if you sign up for Viasat now, you will be in for a two year commitment. If Viasat does eventually get oversubscribed, by the end of two years, Viasat 3 will be coming on line, widening the pipes, so to speak. I honestly don't know what the future plans for Hughesnet are, but my impression is that there are none.
If you're stuck with satnet, I think you could do worse than going with Viasat.
not having to worry about the bit bucket, not having to fret if he wants to watch some short UFC highlights clip on facebook etc would be nice.
Thank you for the input. =)
If you have the opportunity to ditch Hughesnet for Viasat and not pay an ETF, I would say do it. There are a few things to keep in mind when switching though.
First, the unlimited plans do still have data caps. You get "up to" whatever speed your plan allows until you reach 150 GB. After 150 GB, your speeds will slow down. Internet should still be usable, but your speeds will slow down.
You mentioned that 12 mbps will be fine for you to do your streaming. Here is another thing to consider. Just because your plan allows up to 12 mbps, it does not mean your video will stream at the same rate. Only regular file downloads and web browsing is at 12 mbps. Your actual video will stream using data ranging from 1 mbps to 3 mbps depending on the video quality level your plan allows.
Overall, you will be much happier with Viasat. Just make sure you understand the plan you are subscribing to. I am very happy with my Liberty 12 plan and I don't have to deal with slower bit rates for video streaming.
For now, I guess since they are pretty much comping my internet for the next 12 months, I will wait and see.
Contract is up then, and if it still doesn't work as advertised, I will switch. I just don't want to get caught in the endless loop of changing providers only to find out they both suck in different ways.
I do think it is a bit ludicrous that the plans on each site are touted to offer HIGH SPEED! etc and the reality is, because of the size of the customer base, your speeds will average 5 to 6 down and 1 up regardless of plan... I only WISH I could get even half what I am supposed to get on this gen 5 20gb 25 down and 3 up plan...
So if I want to get multiple videos via playon, I will just have to go visit my son and glomp his internet for a couple days... lol He doesn't care, he has unlimited land based Suddenlink.
This solution is going to prove very cost effective. Both phones on the USCellular total plan, together, cost us 126$ a month, with the discounts for ebilling and autopay in place.
My bill before changing plans was 92$ and I paid HughesNet anywhere from 65 to 90$ a month for internet that didn't work half the time.
I think even with the 30$ increase in my cell phone bill, I am still saving money...
The actual tethered internet is slower as in the speed test says it is only 2.2 MBPS down and 586KPS up, however it is MUCH faster feeling and more responsive then satellite. There is virtually NO latency. everything loads up very quickly and my games play flawlessly.
I wonder how many other people will start exploring the possibilities of what their cell service can do for them internet wise.
The only thing that could make this better, is if I get one of wilson's cell signal booster kits. That is on the list for this next winter.
For now, everything works well and we can take our internet with us where ever we go, and since we plan to travel this summer... well I just don't see a downside.
Thank you all for your input.
OH by the way, as soon as I cancelled my hughes, and stuck the Gen4 modem back on, miraculously my internet seems to be performing almost like it used to, except it does go up and down a lot. I think they are hoping I will feel like "oh hey they fixed it, maybe I will just keep it" ... ain't happening lol I like my tethered internet much better.