Credit qualification

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  • Updated 5 months ago
I don’t understand how I can get qualified for directv for new receivers and instillation for free but can’t get qualified for Exede even if I pay the 24 month lease up front. Weird
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Matthew Wade

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Posted 5 months ago

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Old Labs

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It's my understanding that all they do is run a temporary $60 charge through the credit card/bank account provided - if it succeeds they delete/cancel the temporary charge. If it fails, well... 
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Brad, Viasat Employee

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Hi Matthew

When we do a pre-authorization we do a holding fee to a payment method on file for $60. If that goes through you should have no issue getting our service. We do not run your credit. SOME areas though may have been temporarily suspended on adding new customers due to high demand in the area. Those are the 2 main reasons. Smaller and rarer reasons are if like if you've had an account shut down for copyright infringement violations or anything crazy like that you may have to sign up with another household member's name. 
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Matthew Wade

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I looked. When you check out you have to check a box to consent to a credit check and enter your date of birth. So I guess I can’t get it.
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Matthew Wade

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Could it be using a prepaid debit card?
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Brad, Viasat Employee

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yeah we'll need a card with your name matched. the fee is temporary and returns in 3-5 business days after we apply the holding fee
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Matthew Wade

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I do have one with my name on it buts it’s not from a local bank.
It’s an online checking account
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Bev, Champion

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Do you have a debit card with a major credit card logo on it associated with that account? If so, that will work, assuming the funds are available.
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Matthew Wade

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Yes I do but when you check out it asks for consent to do a credit check and you have to provide your birthday