For the First year I had great service. After that, service has gotten worse and worse. Even when its not congested or Im under the "data cap", I am constantly losing service and buffering. Its sad, I pay 160 for only 50m and most the time its no where near. I am a former Directv, Dish, and Sate tech so I understand how Satellite works. This is not those issue normally found with satellite. This seems to be Company wide. There is absolutely in this day and age, anyone should be paying 160 for 50 megs. the problem is companies like this take advantage of those who can not get a hard line service. Its sad. Filing a complaint with BBB and any writing State Reps.