Continued slow speed

brella

88 Posts
32 Reply Likes

Posted 2 years ago

2 years ago

brella

88 Posts
32 Reply Likes

Speeds every evening starting at 4:30 are below 1mbps. Ridiculous.

2 people like this

2017-02-01T03:01:52+00:00

Raymond Muñoz

1 Post
0 Reply Likes

I'm having the same problem too. What gives?

2017-02-01T03:13:25+00:00

Pipe Pistoleer

40 Posts
19 Reply Likes

These are the best speeds I've seen in a while. This is insane. I pay for the 25Mbps Boost, I'm a schmuck. Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1545640/RackMultipart20170201-71094-1e34iq5-Screen_Shot_2017-01-31_at_21.09.11_PM_inline.png?1485918796

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1545640/RackMultipart20170201-71094-1e34iq5-Screen_Shot_2017-01-31_at_21.09.11_PM_inline.png?1485918796

2 years ago

brella

88 Posts
32 Reply Likes

Speed is so slow, I get an error trying to run test

1 person likes this

8 months ago

Roanne Stanley

1 Post
1 Reply Like

I am thinking of changing my internet company, tired of slow downs

8 months ago

Diana, Viasat Employee

2271 Posts
435 Reply Likes

Hi brella,
For about 15 hours a day, your speeds will likely be pretty good. During “peak” hours when the Viasat network is busiest – roughly 5 p.m. to 2 a.m. – there is less bandwidth available, causing speeds to be much slower. Think of it as more cars on the highway, causing slower traffic.

Times are approximate. it may start and end sooner in your area. Have you used all of your priority data?

2 people like this

8 months ago

brella

88 Posts
32 Reply Likes

Diana, I no longer have Exede so I guess I need to figure out how to unsubscribe this post. I started this post a year ago. Anyways, you're right. My speeds where below 1mbps starting in the afternoon until the wee hours of the morning. I had the freedom plan 25 Mbps with 150 gb of data for a few months. I never came close to going over. It was always congestion. With alot of speed test documentation and an fcc complaint, I was released from the contract without penalty. Now I have WISP with 8 down and unlimited data that never gets throttled. I really wanted Exede to work, and might try again if it gets better. Thanks