Worst internet service I have ever had. I have the most expensive plan and still at night I need to pull out my verizon hot spot to access the Internet. Pretty sad. Once my contract is over I am leaving. I live up in the mountains and my verizon hot spots comes in way better every time. I recommend they have their installation technicians make sure you have strong service before they commit you to a long contract. Mine didnt. He just left after hook up. I have never had a good connection. Tried going to the faster most expensive plan and that still doesnt work. They said it was my laptop and not their service. Funny my iPhone 7 (new) still has issues, but NEVER when I am connected to any other wifi. I will never recommending Exede. Cant wait til my contract is up! I just reduced my plan to the lowest one. Will use use my verizon hot spot most of the time now.