Connected but can't get online

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged
We have been experiencing issues with intermittent Internet connectivity, even though my tablet says it's connected to the wireless router and modem. Sometimes power cycling works, sometimes not. This is a new issue , has been happening for a couple months now.
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Peggy Moran Emmons

  • 0 Posts
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Posted 5 months ago

  • 1
Photo of Matt B

Matt B, Viasat Employee

  • 759 Posts
  • 386 Reply Likes
Peggy,

Send an email to us at ViasatListens@viasat.com.  Be sure to include a detailed explanation of the issue, and your account information.
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Erik

  • 8 Posts
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Has been happening to us for 4 months now, this service is basically useless