confusion- now being told i must order equipment for voip. previously told a dealer must do it. Also can my number be ported

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want voip only if number can be ported
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Rocky Neville

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Posted 2 months ago

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Matt B, Viasat Employee

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Hi Rocky,

Depending on which modem you have, equipment may have to be shipped to you.  I suggest calling Customer Care at 855-463-9333.  They can add the Voice phone service to your account, and determine if we need to ship the equipment, or if your modem has a phone port.

When you call into Care, make sure to ask about the number porting.  The answer is most likely yes it can be, but there's a chance we can't.