Concerns with Exede

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
how can they not install the disk, not confirm that it is working and yet want to charge you when it has not even worked..!!! sit hat possible?
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Fair Pricing

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Posted 2 years ago

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Brad, Viasat Employee

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I'm not quite sure what the question is. We don't use a disk for installing service. If you have billing concerns please call us at 855-463-9333 or email exedelistens@viasat.com
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Bev, Champion

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Are you talking about F-Secure, the anti virus program offered by Exede? Other than that, there is no disk associated with Exede service at all, and that is optional, you can use F-Secure or any antivirus you choose.

I personally use Norton, did before I got Exede and, it's simply more familiar and easier for me to configure .

Exede is internet service, that's all, if you can get to a webpage, then it's working.