Concerning Viasat 2 Plans

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  • Updated 9 months ago
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I've been reading everyone's take on what to expect (although nobody really knows yet) with the new Viasat 2 plans.  I'm just wondering what to expect as I was told some things to expect which led me to decide to X hughesnet while still under contract, thinking it'd be worth the etf's.  After reading some comments here I'm concerned that it's not going to go down like I was led to believe.  I know, just wait and see. I was sold the "unlimited silver 25" plan for $100 per month for 3 months then $150. But was convinced the new plans would be available in January so probably wouldn't have to be bumped up to $150.  It was my understanding that these new plans would give me to option to move to viasat 2, which would be ALOT faster, no limits, no "prioritizing", another term for "can't use your internet", and lower or at least the same prices.  I really liked my sales rep.  I know he believed what he said.  He is a great guy. I don't intend to slam him i the least.  Just wondering if any of what he thought would happen is going to happen.  I'm sure this is a redundant question.  Just throwing it out there. My expectations at this point are for unlimited to be truly unlimited, and the monthly rate to drop back down to at least $100 if not better, and speeds to increase slightly or at best not decrease, even during the busy peak times.  Is that realistic to expect?  It is what sold me and convinced me to drop what I had and pay huge etf's. Anything less will leave me feeling somewhat deceived, or I guess misinformed is a better term since the guy truly believed he was giving me valid information.
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Jennifer Baker

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Posted 9 months ago

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VeteranSatUser, Champion

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Unlimited is still going to have a limit. But that is the nature of satellite internet. I am sure you will see a pr8ce decrease for some plans, but if you want higher speed and more data it is going to cost more $$$$.
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Concentric Circles

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Hughesnet is currently a much better service in some areas, such as mine. For $49/mo you can get a plan which only slows to 1mbps if you go over your data allowance, which is MUCH faster than the 70kbps I get with Viasat when throttled.  I am not willing to pay more than the $70/mo I currently pay, so they need to become much better than Hughesnet at this price point.  Hughesnet says:

" If you do use all of your plan data before the end of the month, you will be able to continue using the Internet for all applications but your speeds will reduce and will typically be in the range of 1 to 3 Mbps. "

I can only dream of such great service, and I will switch it if Viasat doesn't come through.
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VeteranSatUser, Champion

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Key word there is "typically". It doesn't say it will be 1Mbps. There is no guarantees for a minimum speed level.
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Concentric Circles

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Key word here is 1 to 3.  Okay, 500 kilobytes.  Okay, 250 kilobytes.  Okay, 125 kilobytes.  Still better than what I get. 
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Old Labs (VS1-329-L12FZ)

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Words, just words....

Choose wisely since there's just as much debate over in the following concerning HughesNet speeds as there is Viasat's over here:

https://community.hughesnet.com/ 

http://www.dslreports.com/forum/hughes
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Old Labs (VS1-329-L12FZ)

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But at least nobody said "up to" 1 to 5 Mbps, which of course would be redeundant ;)
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J&J

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The grass is always greener on the other side of the fence.  On the Hughes side, it's  just green paint.
 
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Old Labs (VS1-329-L12FZ)

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I would think that a simpler to comprehend up to 5 Mbps would suffice:





Maybe they should have used typically rather than "up to".
(Edited)
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Stephen Rice, Champion

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I had to get up at 3am to let the dog outside this morning. Just for giggles I checked my Playon server and found it downloading "Altered Carbon" at 15 mbps. I am on a Liberty 12 plan.
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Dave Thomas

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Priority Data if a flipping JOKE I have 150 gigs of it and still get throttled down after 5 pm Monday through Friday and all day Saturday and Sunday. They say its network congestion but you can set you watch by when my speeds drop. I barely get 1.5 download speeds during these times.
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Steve Frederick-VS1/Beam314, Champion

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Dave, it is network congestion, which you should see going away over the next month or so as more traffic is moved to the new satellite. The 5 p.m. slowdown is very predictable because that is when most people arrive home from school and work and are on the internet, and using their internet to stream movies and other entertainment.

Be patient, relief is on its way in the weeks to come.
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Dave Thomas

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They didn't give any incentive to move to viasat 2. Why would I give up 50 gigs of priority data for the same price. I'm fairly certain a  lot of other folks are thinking the same. Viasat caused this mess slamming 43,000+ people on unlimited plans on viasat 1. They know the people that have their service are stuck or anyone in their right mind wouldn't be on this service. I for one live in the middle of the sticks and have no other options.I hadn't had any issue until the last 3-4 weeks. Now I'm sitting here with below 1 Mbps and 1037 latency. When i call in they say its weather related or now network congestion. They are buying time in hopes people switch over but i don't see that happening any time soon with the new plans they released. Now with the antenna issues on viasat 2. I'm for sure very hesitant to move to it. At these speeds I should just go back to dial up @ 10 bucks a month instead of the $200 I'm paying now. I'm fairly certain that this major slow down that came out of nowhere is not just network congestion. They want people to make the move and what better way than to kill our speeds. I have been on viasat 1 for 3 years and even on the old liberty 12 plan when i went over my data i still had way better speeds than this......... The test at 10:30am was after i spent an hour on the phone with tier 2 tech.



 
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Stephen Rice, Champion

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You are considering ditching 1 - 5 mbps for dialup?
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VeteranSatUser, Champion

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It's cheaper! But you get what you pay for too.
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Stephen Rice, Champion

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I wonder if dialup has data caps or if it is truly unlimited.
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VeteranSatUser, Champion

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Well the last time I used it, in 1995, it was unlimited! All the data you could download for about 22kbps (if I was lucky to reach that speed).
(Edited)
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Michael McDowell

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You had to worry about congestion, too.  Your dial-up connection had to have a modem at each end, and if more people were trying to dial-in than there were modems, you just didn't get a connection!
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Stephen Rice, Champion

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I forgot about the congestion issue with dialup.

When AOL introduced unlimited Internet for $19.99 a month it was crazy trying to get connected. When you finally did get connected, you never wanted to disconnect for fear you wouldn't be able to get through again, hence contributing to the problem.

As long as the congestion issues are gone, I'd say give AOL a try again.
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John

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ALL YOU WANT AT 56k!!!!! Bring it on Baby... Connection first dial every time... usually...most of the time...well, sometimes.
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Jab

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RE: Dave Thomas Speed Test

Could you do a tracert command, like this below, and post results:

tracert 78.46.223.24
(Edited)
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Dave Thomas

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traceroute to 78.46.223.24 (78.46.223.24), 30 hops max, 40 byte packets

1 10.74.12.252 (10.74.12.252) 584.149 ms 628.374 ms 560.213 ms

2 10.74.10.18 (10.74.10.18) 562.429 ms 594.251 ms 560.518 ms

3 ch0.s4-1-0-14.phnx-cust.phnx.uswest.net (63.225.216.81) 788.865 ms 574.482 ms 578.418 ms

4 ch0.s4-1-0-14.phnx-cust.phnx.uswest.net (63.225.216.81) 630.157 ms 582.004 ms 593.082 ms

5 * * * Request timed out.

6 63.146.27.250 (63.146.27.250) 602.688 ms 1245.805 ms 629.182 ms

7 nyk-bb4-link.telia.net (213.155.137.126) 672.013 ms 673.602 ms 640.427 ms

8 ldn-bb4-link.telia.net (62.115.136.184) 709.667 ms 704.761 ms 729.238 ms

9 ldn-bb2-link.telia.net (62.115.136.193) 758.112 ms 714.486 ms 726.088 ms

10 hbg-bb4-link.telia.net (62.115.122.160) 721.784 ms 752.722 ms 718.435 ms

11 hbg-b1-link.telia.net (213.155.135.87) 722.083 ms 754.718 ms 718.315 ms

12 hetzner-ic-326012-hbg-b1.c.telia.net (213.248.70.1) 789.369 ms 730.639 ms 802.236 ms

13 core11.nbg1.hetzner.com (213.239.203.137) 749.540 ms 750.784 ms 731.324 ms

14 core22.fsn1.hetzner.com (213.239.224.10) 770.003 ms 756.123 ms 747.766 ms

15 ex9k1.dc4.fsn1.hetzner.com (213.239.229.150) 748.947 ms 754.303 ms 851.461 ms

16 static.78-46-223-24.clients.your-server.de (78.46.223.24) 757.385 ms 754.202 ms 760.214 ms

Trace complete

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Jab

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RE: "phnx-cust.phnx.uswest.net"

Tucson is most likely where earth-station is located, and traffic is sent direct to Phoenix.

So, your Internet POP is located in Phoenix somewhere.  When doing a speed test, do it in Phoenix, or in Los Angeles, CA.

I'm on Exede-5, and it took about 800ms to reach Germany, whereas yours took about 750ms, some 50ms difference.

thx
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Jab

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RE: "Well the last time I used it, in 1995, it was unlimited!"

Tom Evslin - He conceived, launched, and ran AT&T's first ISP, AT&T WorldNet
Service. WorldNet popularized all-you-can-eat flatrate monthly pricing
for Internet access and forced the rest of the industry, including AOL
and MSN, to follow suit. Tom has been blamed and praised for this ever
since. He is unrepentant.

Footnotes - AT&T Worldnet was created in 1995, but it expanded with time to different bells.