How do I reset my Exede password?

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  • Updated 2 years ago
  • Answered
  • (Edited)
What is the email to ask for help?  I can't seem to find that either.  Thank you.
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Jacqueline Tierney

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Posted 2 years ago

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Old Labs

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exedelistens@viasat.com

or

https://viasat.secure.force.com/kb/PublicKBContactUs

or

855-463-9333

Also appears you can reset from the Login Help link on the signin page:

https://my.exede.net/AtlasLoginHelp
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Jacqueline Tierney

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Thank you!  I tried resetting but apparently don't have my account number written down either, at least not in a place I can find it...my bad.  :P  I'm making sure as I reset things that I have all the current information written in my little notebook....not helpful if  you don't write in new passwords when you change them. 
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Exede Lindsey

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Hello Jacqueline, 

As Old labs has suggested, please send us your account and contact info to exedelistens@viasat.com and we can assist with your account access.

For myexede password reset please visit the following link for further support.    

HOW TO CHANGE YOUR MYEXEDE PASSWORD.
http://viasat.force.com/kb/articles/General/MyExede-Customer-changing-a-Username-or-Password
(Edited)