Community not helping with problems

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)
Are we all fed up now with putting all our computer problems out into this corny community?  THIS IS THE RESPONSIBILITY OF THE INTERNET PROVIDER AND THEIR CUSTOMER SERVICE TEAM.  I have yet to see anyone's problems being resolved except if you are computer savvy.  It is like watching someone "running in place"!  I am fed up with this phony internet service that is robbing our bank accounts and I just seen a new post from them that they are trying something new.  I knew they were playing around somewhere in the system.  They are bored and looking for something to condone their jobs rather than taking on the real issues (their customers)!  I have seen this in the workplace a zillion times.  EXEDE, IT IS TIME TO START SERVING YOUR CUSTOMERS AND FORGET ABOUT ALL YOUR $$ SEEKING IDEAS!
Photo of Joan Vannortwick

Joan Vannortwick

  • 37 Posts
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Posted 3 years ago

  • 1
Photo of Christine Conrad

Christine Conrad, Champion

  • 277 Posts
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I have been a subscriber of Exede since 2012, and Wilblue before that, and I have not had any problems. The data reported by the Exede meter matches very close to what my router reports, and my internet is very reliable.The few times I have called customer service they have been very helpful, and professional.
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Joan, the only purpose of this community is to have Exede customers try and solve other Exede customers issues.  I saw your post earlier and this one and no one knows what your issue is.  If you just want to come here and rant against Exede, then you are not using this forum the way it was set up to be used by Exede.  Give us a hint of what you are upset about and if you have an open mind and are not convinced that you are being ripped off, some very knowledgeable people here will try and help you. People are helped on this forum, if they want to be helped. 

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