I started this service when it was Wildblue in August of
2009. I am still with these people because I have no other alternative. Wildblue/Exede/Viasat has always over-promised and under-delivered ever since I subscribed to their service. I have not complained for many, many years because I have concluded it does no good.
I agree that there appear to be shills on this forum who immediately come to the defense of Viasat, no matter how legitimate the complaint is. I do not know what these shills’ agenda is, or whether they are compensated by Viasat.
There are many, many thousands of us with pent up anger against Viasat's ongoing deceit and will switch service as soon as an alternative becomes available. I would not want to own stock in Viasat, but see selling their stock short as a good investment.
I am on the Liberty 12 plan and am nowhere near my 12 gb limit. However, my speed test says that my download speed is 0.3 mb/s. Unfortunately, this speed is typical for me during most of the day, every day. Even when I should be so lucky as to have my speed test indicate 1 mb/s, my websites still take a long time to load. I suspected my speed graph is like a saw-tooth where the speeds reach 1 mb/s for a fraction of a second then go to zero then back to 1 mb/s for another fraction of a second, etc.
I feel sorry for the suckers who are new subscribers to Viasat. Us old-timers crossed our fingers and hoped that the propaganda about the second Viasat satellite would allow Viasat to come close to what they promise. Unfortunately this has not occurred.
The shills quickly point out that Viasat never promised speeds of 12mb/s download, but rather promised speed up to 12 mb/s. The fact is that the "up to speeds" have occurred for me about 2% of the time during the nine years that I have been a subscriber. The shills can say what they want, but Viasat's advertising is deceptive advertising.
I am on Viasat beam 328 or Viasat beam 329. The beam that I am on seems flagrantly oversubscribed.