Clear skies, no service.

  • 1
  • Problem
  • Updated 3 years ago


This happened yesterday as well, service blips out for no reason and is just dead. It has been like this for about an hour. Only one blinking light on the modem and no other extenuating circumstances. I can understand outages during weather, but this is getting tired, especially for the price. It hasn't been ask bad, but when it's bad it's extremely awful.

Is there an issue with one of the beams or is this just some sort of weird test of patience.

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Andrea

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  • frustrated

Posted 3 years ago

  • 1
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Brad, Viasat Employee

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Hello Andrea,

If you are still experiencing issues we could be seeing a potential equipment issue. If you haven't done so already, you can reach our tech support team at 855-463-9333 or you can reach us at exedelistens@viasat.com. The former is a quicker resolution than the latter but if you do email us please include your account and contact information.