City tax collected

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  • (Edited)
City taxes collected on bill and I dont live in a city. If I was in a city, I sure as **heck** wouldnt be with Viasat.
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Tim Spake

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Posted 2 months ago

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Bev, Champion

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If it's worth arguing about, go see your County Tax Collector. For me it's a few pennies a month, not worth the headache of getting it removed. Viasat can't remove it until the County Collector does.
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Brad, Viasat Employee

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Bev's correct. Our (meaning front line agents, Corporate team members like me) hands are tied when it comes to taxes being charged. Even if we were to refund it, the finance department will hit us with a big veto.  I believe there's a form that can be faxed to our CARE team and sent to our finance team and in time they can remove it but I know that's mostly for if you were tax-exempt. 
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Tim Spake

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Bev, I will go to see County Tax Colector with my latest bill. While I am at it, I will go to the city as well and ask both if they have received any monies you have collected on their behalf. What do you think will be their response? Since I don't live in city(10 miles) outside, they can't collect tax and neither should you be doing it. Brad, I think you are incorrect but I expect finance dept to say no since Viasat is good at not telling the truth to it's customers
(Edited)
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VeteranSatUser, Champion

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Was it city taxes or real estate taxes. There is a big difference.
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Casual Observer

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Neither agreeing nor disagreeing Al, providing a further clarification on what this particular "property tax" is and most states allow it's recovery from the consumer. As a business located in VA you have a different set of requirements for your state tax filings. I too had those same requirements as an LLC in VA. 

Either way a smart business will recover it in one way or another - takes are always passed on to the consumer. If not recovering those taxes through higher prices you're probably going to go out of business.

In this case for Tim's concern of city taxes, yes, Viasat is required to collect the taxes and remit them to the state which in turn distributes to the locals as an out of state entity registered to do business in that state. That's what the whole Internet Sales Tax debate is all about actually.

The confusion here stems from Tim's timing - this is historically the season for discussing the property tax as Brad notes, but Tim is speaking of the monthly taxes appearing on his bill which he just noted for reasons explained below. 

Things are not always as cut and dried in all cases when starting to look at things through other peoples rose colored lenses. All of us view things from our own perspectives - thought we settled that debate but guess not.
(Edited)
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Al Santayos

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What is your point Casual? I am not sure if you are an ally or a burr under my saddle.Everything is cut and dried if you are not naive and will not believe everything someone who is trying to sell is telling the truth.
(Edited)
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Casual Observer

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I can be either. My point is that you tend to provide opinion based solely on your own unique perspective and experience. Each of us has our own truths based on our personal perspectives - ever see Vantage Point

https://www.imdb.com/title/tt0443274/

In this case,  you're presenting your truth as a business owner located in and registered in Virginia (or similar past experience on the left coast). I provide alternative truths and readers can decide whre the truth actually lies - usually somewhere in between.

Viasat's truth is as a global entity registered to do business in states they may not have a physical presence in - different tax codes apply in Virginia for them than as for you as a business doing business in Virginia.

Tim's on the case... but I'm really having a tough time envisioning any deceit on Viasat's part on his issue - it would be just plain stupid particularly in states where they have a physical presence..

I similarly had no problem with your touting Verizon but once again you were biased based on your own personal experience  -truth from your perspective, not from mine. At the same time, you failed to point out some of the fine print that should be evaluated when switching to Verizon and the 14 day trial is not so free after all - it's going to cost $50 and the first month's prepaid fee - $115 plus taxes of course.

Truths are not absolute. Any burrs are a result of your past tendencies to declare anyone a homer simply because they disagree with you - but you've abandoned that tactic so congrats.     

(Edited)
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Al Santayos

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I did not pay any of those charges with Verizon that you speak of, possibly my fine print was different because I was an long term existing customer and it appeared the store manager set me up to get the best deal possible, my monthly bill only increased $38 after adding the Jetpack. As for my personal experience with VIASAT there are plenty of their practices that apply to everyone. 2 year contract with no trial period. They force you to return obsolete equipment in hopes you will fail to do so. They do not refund any prepaid money if you cancel.
(Edited)
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Casual Observer

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Once again you failed to mention that in advocating Verizon. I posted exactly what I could get along with disclaimers in the other thread for the plan everybody's been touting here. Different strokes for those who aren't existing Verizon customers, that's all.

Whatever is chosen, folks need to do their homework before jumping in to the pool and not rely on anything they read in a social media venue regardless of which side of the fence somebody may be on - that goes for Viasat too and it's safe to say many of those having buyers remorse didn't do their homework.

Rather than re-fighting old battles I remain interested in seeing what Tim discovers, but it seems like an awful lot of effort to save City taxes that are less than $.20 per month - must be the principle or some other motivation.  Even if not too be collected by Viasat, need to track down the source of the error if wanting to assess blame which may even be the state itself providing bad info to Viasat.
(Edited)
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david, Champion

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Exede charged me the wrong sales tax rate for over a year. Once I found it and notified Exede I got my money back.
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Tim Spake

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They do suck and paying a city sales tax when I dont live in the city is a rip off. The state collects the money and then pays each local. I ask the local tax collectors to see if Viasat or Exede shows up in their reports from state.
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VeteranSatUser, Champion

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Best of luck to you Tim. Let us know how you make out!
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Casual Observer

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That's how they nailed Capone isn't it, tax fraud or was it evasion? I am curious why you're just getting around to it now since Spetemeber 2015 but will let it be.
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Tim Spake

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My credit card was compromised so I was looking at bills that were paid automatically and Viasat was one. I never looked at line items before since it wasnt  much. It was the ciyt tax that got me looking closer. Especially galling since most on here know I dont care for Viasat.
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Casual Observer

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Ok, yeah that's always a good reason to start taking a closer look at bills but...
(Edited)
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Tim Spake

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From my first bill in Sept 2015, total bill was $94.17
Data Service Taxes, Surcharges and Fees

State Sales Tax  $ 0.48
County Sales Tax  $ 0.16
City Sales Tax  $ 0.20
County District Sales Tax  $ 0.11
Total Taxes, Surcharges and Fees  $ 0.95

Most recent, total bill was $118.98

Data Service Taxes, Surcharges and Fees


State Sales Tax   $ 0.42
County Sales Tax $ 0.14
City Sales Tax   $ 0.17
County District Sales Tax $ 0.05
Total Taxes, Surcharges and Fees   $ 0.78

































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Diana, Viasat Employee

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Tim,  Some Viasat customers may be charged taxes incorrectly on their Viasat invoice because the customer may actually be tax exempt or the customer lives outside of the city limits but is being charged city taxes. 

You need to submit a tax-exempt certificate or similar paperwork if you wish to be completely exempt from taxes which can be done by fax or mail.

Please call Customer Care at 855.463.9333 and they will go over the process and disclosures with you.
 
 
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Casual Observer

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Ask Viasat to explain and provide the basis for those taxes, they're undoubtedly relying on some tax tables/rates provided by your state based on municipality, address, Zip etc. Those tables could be incorrect from the source (your state) or Viasat could be interpreting them wrong or both. They usually pretty confusing. Pretty sure Viasat has to at least be registered to do business in your state and therefore abide by its tax codes whatever those may be. This is why we have tax accountants.
(Edited)
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Brad, Viasat Employee

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That's a more elaborate reply than my "take it up with your local county and city" that I'd most likely reply with. With as many counties, states and cities dealt with we base it on what we've been provided by location. 
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Tim Spake

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I am not trying to get out of paying the tax, just like on phone bill or gas. I just want to know that the local bodies are receiving it.
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Steve Frederick-VS1/Beam314, Champion

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First it was that the FBI has taken some elderly lady's modem for investigation, then the guy from Florida who claims the State of Florida is going to shut down Viasat, and  now Tim is going to investigate the authority of a municipality of a government entity to tax property.

Stand  by for some good news, it is coming soon.
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Tim Spake

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No need to be a ****, I am not investigating, the county and city are. Tell me why you think I should be paying taxes to Viasat for a city I do not live in
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Tim, please try to refrain from calling me, or others on the forum such vulgar names.

You will have to get that answer as to why you should be paying taxes to a city you don't live in from the taxing authority itself, not me.
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Tim Spake

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OK Richard
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GabeU, Champion

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First it was that the FBI has taken some elderly lady's modem for investigation
I wish I had seen that one.  :)

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