Charged after cancellation

  • 1
  • Problem
  • Updated 4 months ago
  • Solved
  • (Edited)
I cancel the Internet four months ago almost 5 months ago and they're still charging me they they are crazy I'm gonna call the Better Business Bureau
Photo of Wayne Banister

Wayne Banister

  • 1 Post
  • 0 Reply Likes
  • screwed

Posted 4 months ago

  • 1
Photo of SonyaA

SonyaA

  • 309 Posts
  • 76 Reply Likes
File complaint through your bank also. They might block any further payments 
Photo of Brad

Brad, Viasat Employee

  • 3429 Posts
  • 1284 Reply Likes
Wayne if you're still being charged regularly 5 months after cancelling you may not have been cancelled properly or at all. We can ONLY cancel with a phone call to 855-463-9333. Some charges like an early termination fee or equipment could occur within a month after the cancellation. Please call us and we'll clear it up
Photo of Al Santayos

Al Santayos

  • 229 Posts
  • 106 Reply Likes
Why am I not shocked by this? Viasat is about as unscrupulous as they come.
Photo of Oliver

Oliver

  • 292 Posts
  • 96 Reply Likes
I had no problem with one of my account cancellations.
Photo of Nathan Hart

Nathan Hart

  • 425 Posts
  • 143 Reply Likes
I’ve never had any problems with Viasats billing procedures. 5 years in, service on VS1 & VS2. Friends and family also all satisfied customers. I’m sure there is a very valid reason for the OP being charged.
Photo of Al Santayos

Al Santayos

  • 229 Posts
  • 106 Reply Likes
Nathan, your experience isn't typical, and you know that.
Photo of Jim16

Jim16

  • 2430 Posts
  • 2161 Reply Likes
When Jab starts making sense I'll moved to a state that allows assisted suicide....
Photo of Jab

Jab

  • 1155 Posts
  • 164 Reply Likes
@CO

Do keep in mind what Frank Herbert, "Chapterhouse: Dune" said,

"Thinking you know something is a sure way to blind yourself."

FWIW, “forced” oppression was described by Karl Marx and Friedrich Engels, and “willing” oppression described by John Stuart Mill represents a subtle form of  oppression based within enculturation.  Being locked in a time based contract can represent “willing” oppression...going online, and knowing ISPs/etc are monitoring your habits can represent “willing” oppression, if you disapprove of these acts.
Photo of Casual Observer

Casual Observer

  • 422 Posts
  • 436 Reply Likes
So you're saying Al is in fact a woman? My bad...

Did John Stuart Mill use a Verizon Unlimited Jetpack Plan or was he oppressed by Viasat? Did he continue to get charged for 5 months after cancelling Viasat?
(Edited)
Photo of Jab

Jab

  • 1155 Posts
  • 164 Reply Likes
@CO

One is not familiar with vernacular used by psychologists/socialists, nor the two concepts of oppression I mentioned, nor what state of mind exists with enculturation, most likely.  Willful or Willing oppression means in essence one is engaged in a behavior without being forced, and either one is opposed to it (but does it), or one is unaware of being oppressed, or one does not perceive being oppressed.  An example, signing a two year contract represents a willful act, and if most all people do not prefer to sign a two year contract, then we say this represents a willful oppression...you don't have a choice, if Viasat/Hughes is your only option, and you have to have it.  Hence, Viasat is like an oppressor who demands obedience. We could further suggest VZW, with a month by month prepaid is not an oppressor since as Johnny Paycheck could say, take this Jetpack and shove it, without consequences.
Photo of Casual Observer

Casual Observer

  • 422 Posts
  • 436 Reply Likes
Spare me the elite academic attitude and try to develop a sense of humor.   I know what it means Jab -  does one have any Grey Poupon? At least over here you've got somebody to banter with, while on DSL Reports you're stuck arguing with yourself. At least that guarantees a victory.

Viasat is currently my only option and may change but I can cancel and do without. I always have a choice. SImarly others impacted by the policy chaage were able to cancel without consequence. So did John have a Jetpack or Viasat or did he simply go without?

The lack of internet access doesn't rank right up there with any form of oppression nor is it a human right. It's a service, you either pay for it or you don't. I miss the old forum... let me explain that meme to you... I blocked you there, I block you on DSL Reports and would do the same here given the option. I'm sure there are those here would do the same and block me also.

Find another rabbit hole to bound into while advising reviews.com about the inadequacies of their Viasat review.
(Edited)

This conversation is no longer open for comments or replies.