Changing plans 4 times per year? | Viasat Internet Community

I currently have a 15GB, 12Mbps download speed plan in 49615 area code. Can I upgrade to the new Freedome 150GB plan?
If so, do I need new equipment (router)? Since I am only at this zip code 8mo/year, can I change to the 12GB plan for the months I am not in the zip code, and then back to the 150GB plan for the 8 months I am in the zip code?

Daniel Sagady

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Posted 2 years ago

2 years ago

Steve Frederick, Champion

2681 Posts
1680 Reply Likes

If the Freedom Plan shows up when you go to the Exede Portal, then you can switch to that plan. If you stay with the 12 Mbps speed, you do not need a new modem. Switching to the 25 Mbps Freedom Plan will require the new router with WiFi, at an increase in price.

You can switch to a less expensive plan whenever you wish, but be cautious about doing that, since you are only able to switch to whatever plans are being offered at the time you want to switch. The Freedom Plan is offered in limited areas, and subject to change at any time. If I had the chance to get the Freedom Plan, I would jump on it in a heartbeat, but it has never been offered in my area.

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2016-12-14T01:00:51+00:00

Tim Spake

389 Posts
195 Reply Likes

I switched to Freedom and changed modemy, my download speed is averaging about 8.5. I am not even getting the 12 from old plan. Not happy, think it may get a scam to get more money for providing less.

2017-02-14T18:48:57+00:00

Rebecca

2 Posts
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I am also only getting only 8.5 at the fastest, whch does not allow for basic functions at times

2 years ago

aerosick

23 Posts
4 Reply Likes

When you are away, call in and check on their vacation plan.

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2 years ago

Jim16

2039 Posts
1749 Reply Likes

I believe even when you put your service on the vacation plan, you may not be able to go back to the plan you had if it is not available.? As Steve said, the Freedom plan is rare and almost a guarantee that it will not be available when you come back to it.

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1 person likes this

2 years ago

Brad, Viasat Employee

2987 Posts
1041 Reply Likes

Just to back up with what Jim said on Vacation Plan, keep in mind that once you return from vacation plan you can only resume with what plans are available at the time. Vacation Plan is once per rotating 12 months and has to meet a minimum length.

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2 years ago