Changing Plans

  • 1
  • Question
  • Updated 8 months ago
Looking at changing my plan to Unlimited Bronze 12 Mbps, it says that an Integrated dual-band WiFi Router (802.11 a/b/g/n) is a bonus feature. I already have a router I use, do I just not accept and use the one that comes with the plan..?
Photo of Terry N Sue Hunter

Terry N Sue Hunter

  • 3 Posts
  • 0 Reply Likes

Posted 8 months ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
Many people are using their own router connected to one of the Ethernet ports on the WiFi modem.
Photo of Bradley


  • 990 Posts
  • 322 Reply Likes
If you have the old modem without the router built in, you will have to upgrade to the new modem. You can either use it, or bypass it and use your own.
Photo of Michael McDowell

Michael McDowell

  • 384 Posts
  • 112 Reply Likes
Not sure why you have to upgrade to the new modem for the 12  mbs Bronze package.  The old modem is a 12 mbs modem, isn't it?  Anyone?
Photo of Old Labs

Old Labs

  • 3292 Posts
  • 3265 Reply Likes
Yes old modem is 12 Mbps and capable of more - we were seeing 20 Mbps in the early days of Exede. Not sure if it's a requirement to have the new modem for the the Unlimited Bronze 12 Plan - probably not, and just logistical decision to throw it in as a "bonus" - isn't that much more attractive now? If you get it you have to send the old one back and as others have noted couple it with your existing router (which likely has better WiFi performance based on reports here). At least now it doesn;t appear you have to pay another $5 per month for questionable WiFi performance/coverage.

Regardless, I'd take if only to have a future 25 Mbps route - it is required for 25 Mbps.
Photo of Bradley


  • 990 Posts
  • 322 Reply Likes
Don’t know for sure, but I suspect it’s to get everyone possible on the new equipment capable of 25Mbps or better and collect a nice lease fee each month.
Photo of Stephen Rice

Stephen Rice

  • 1857 Posts
  • 844 Reply Likes
I wouldn't use an Exede router for wifi if you already have one.  There have been all sorts of valid complaints from people about Exede modems having slow wifi.