change my plan from Liberty 12 to the Bronze 12 plan.

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  • Problem
  • Updated 2 years ago
  • Acknowledged
Right now, I am now ready to change my plan from Liberty 12 to the Bronze 12 plan.  First I tried to calling the main number and two other alternative numbers. First person I talked to wanted to sale me their Gold 12 tier. No  sell there, to expensive for me. Next one gave me another number to call. Third person I talked to said for some strange reason the Bronze 12 plan was only available to new customers at the moment. Is there really some technical reasons I can't plan to Bronze 12 in my area or Viasat is only offering higher tiers for current customers
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john riopel

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Posted 2 years ago

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James Paramore

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Have you tried changing your plan on your account page.
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Stephen Rice, Champion

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I'm happy with LIberty 12 and would never switch to Bronze Unlimited, but that's just me.  If they are giving you the run around when you call, I would try sending an email to with your account information explaining the situation.
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Bryan Johnson

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I have the old evolution plan and the only plan options it gives me on website is liberty 12 and unlimited gold. I dont understand why i don't have the silver or bronze plan options. Im not paying 145.00 month for gold
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Mark here

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Same here only shows Liberty and Unlimited Gold   :-(
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The bronze plans seem pointless, unless you do no streaming at all.  I'm paying 150 for silver, but I get 150 data cap, so we're staying... for now.
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James Paramore

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The Bronze plan works for me. I'm getting 15GB more data than I did on Liberty 12/25 for 5 dollars less. And no, I don't stream. Not enough good TV programming for that.