Certain Site Throws DNS Error On Exede, not Other ISPs

  • 1
  • Question
  • Updated 11 months ago
  • Acknowledged
DNS address cannot be found on Exede internet, but all other ISPs seem to work.
Recently I got a cheap hosting service with Hostinger and much to my dismay discovered that any device running through my Exede (or Viasat) internet refuses to find the proper DNS or website URL (www.thegonegamer.xyz), throwing a DNS error every time; no web dev for me, I guess. I have confirmed through testing that it either has to do with the modem directly or exede. My cell phone's LTE grabs the site. The library's Verizon FioS grabs the site. But, at home and connected to exede, absolutely no go.
Is there an easy way to remedy this or am I just out of luck? Is it the modem? Or is it just Exede?
Photo of Gary

Gary

  • 0 Posts
  • 0 Reply Likes
  • Sad

Posted 11 months ago

  • 1
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 3898 Posts
  • 3974 Reply Likes
I'm able to access (I assume the trapped in cyberspace page is your placeholder) on Beam 329 in Virginia, the Lovelock Gateway and SLC core node so that means little.

FWIW, Viasat uses their own DNS server(s) and there appears to be some caching that's performed at the core node you are assigned to (for performance purposes). Knowing your beam, gateway and core node would allow others to verify and possibly isolate to ViaSat (or elsewhere). 

Then again, looking at your domain registration, it appears you may have just registered it yesterday and it may simply be a DNS propogation delay to Viasat's infrastructure.

You can try flushing your local DNS caches (computer and router if applicable) but if beyond your local boundary that won't provide any real relief - that often requires flusing caches beyond your control.  
(Edited)
Photo of Bev

Bev, Champion

  • 3076 Posts
  • 1291 Reply Likes
THE LONELY SITE



trapped in cyberspace

Till I can figure out how to access it properly
About us
This site is dead down
Trapped within the cyber world
Waiting for rescue
~Haiku



THE LONELY SITE



trapped in cyberspace

Till I can figure out how to access it properly
About us
This site is dead down
Trapped within the cyber world
Waiting for rescue
~Haiku





Look familiar?  Try clearing your browser, or using a different browser. (I use Sparrow but, if Sparrow works, Chrome should as well.)
Photo of Michael McDowell

Michael McDowell

  • 460 Posts
  • 172 Reply Likes
Most routers allow you to set the DNS servers you want to use, somewhere in their settings menu. There are Public DNS servers you can use!
Photo of VeteranSatUser

VeteranSatUser, Champion

  • 3495 Posts
  • 2029 Reply Likes
Not with Viasat (Exede) internet. No matter how hard you try to bypass their DNS servers, you will end up using them. Thus is dove for performance purposes as indicated above.
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2801 Posts
  • 1768 Reply Likes
Gary, I cannot reach that site on beam 314.