Cell phone through satellite

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  • Updated 8 months ago
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Since areas that need sat internet often have poor cell service I am asking if anyone knows about the mini cell towers that Verizon and ATT have. They connect to the provider's network through the internet, VPN I think, and connect to the cell phone by radio. A friend of mine has the Verizon network extender, it worked good for about a year. Now words are clipped and it is difficult to hold a conversation. ATT says their device is not compatible with sat internet, they are correct, I tried it. Same problem, words are cut out or garbled. 
I have read on this blog that the new sat uses new technology, does anyone think it may work better with these devices?
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Steven Case

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Posted 8 months ago

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Brad, Viasat Employee

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I think cell extenders have been a lot of hit and miss with satellite connections much like how VPNs are hit and miss as well.  I do not have any information on the new satellite. We'll probably know more once we test it but latency is the one thing we can't fix if that's what's causing the issue
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Judge and Jury

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You can use WiFi calling with some carriers. I use WiFi calling with MetroPCS / T-Mobile and it works great but does have that 3/4 second lag time. 
 
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VeteranSatUser, Champion

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Some of the newer phones support WiFi calling. I know I have that option with my S7 Android with Verizon. However, I have never tested the WiFi calling feature, with Exede or otherwide.
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BobK

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I have the Verizon Samsung network extender.  It is currently hooked up to my Hughesnet HN9000 business modem.  (I'm waiting for Exede Business to be available in my area.)  Cell phone caller ID and texting work well enough.  Voice is unintelligible.  Verizon tech support said that the network extender was never designed for satellite internet conditions.  I have set up and used Google Voice on a Nexus 6P over a Hughesnet HN7000S (1.5 Mbps) wifi with good results.   Your mileage may vary.  Have not tested with my new Exede residential classic plan yet.  I will say that the Exede modem performs very well with speeds higher than advertised.  I have seen 10-14 Mbps on a 5 Mbps plan.
(Edited)
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Steven Case

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I found this article http://viasat.force.com/kb/articles/General/Cell-service-range-extenders-and-your-Exede-service I would like to talk to the people who wrote it. Is it sill a valid point of view?
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Steven Case

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Matt,
So if a Verizon Network Extender did work with Exede and now it doesn't who should we talk to? In a voice call words are dropped or chopped, it is difficult to understand what is being said. Texts go through fine, maybe different type of data or just less data.
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Matt B, Viasat Employee

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Start with Verizon, and go from there.  

As far as I'm aware, nothing (significant) has changed on our side that would prevent the extender from working.  Unless you're in a congested beam, causing slower speeds, nothing on our side should be preventing it from working.  
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Steven Case

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Matt,
How do I find out what beam I am on? My house is in southern middle TN. Is there a way to find out if the beam is congested?
When we contact Verizion I expect them to blame Exede.
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Bradley

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LOL.  Most likely with Verizon.  I looked long and hard at a network extender.  Decided wifi calling was the way to go.  Remember you are using data from both companies when using an extender.  Wifi calling works well enough for me (and texts).
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Steve Frederick, Champion

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Steven Case, here is a link to the beam map https://www.northlc.com/_images/beam_priority_map.png
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