Cell phone forward of mail won't work.

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  • Problem
  • Updated 4 months ago
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Really upset. Been with Wildblue for several years now. Always had great service. I use to get my Wildblue email on my phone while out in the field. Now it does not work. Tried several ti,es to add the email to my phone, it won't authorize. Went in the
Verizon, they couldn't get it to work. Blamed it on Wildbue, Called Wildblue, they said it was Verizon's problem. Tired of the run around. Ready to move to another satilight company if I can not get is fixed. Used all the tricks stated on the website. Even my wife's phone won't pick up Wildblue.
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Jason Coutts

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Posted 4 months ago

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Robert Mach

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On my LG phone on Verizon I use gmail to get my wildblue mail.  
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Shawn Barker Davenport

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How do u get to your wildblue mail from gmail?
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VeteranSatUser, Champion

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Just set up mail forwarding in your wildblue account to send anything received in that mailbox to your gmail account.

It's pretty simple.
(Edited)
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VeteranSatUser, Champion

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Yea. Dont dropped an internet provider because of email. Set forwarding on your wildblue email address and send to a Yahoo or gmail address and you are good.

Best to get away from the wildblue email server anyhow. It is not very robust.
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Shawn Barker Davenport

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They did me the same way! I always got to my email from my phone then all of a sudden I couldn't access it even on the computer. I finally had to call these "people" and she asked for my account number!!! Uh don't know my account number since y'all do not send out paper bills. I can not stand this service, but she told me they had locked me out of my email and had to reactivate it. They get my money every month for this CRAPPY half working so called internet service. We are contacting our tv company direct tv and it will be so much cheaper and all on 1 bill.  <removed. Please refrain from profanity>
(Edited)
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Brad, Viasat Employee

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They can pull up an account by phone number. I doubt 2/3 of our customers know their account number to begin with. If you can verify a phone number and if you have a security question they should be able to assist you.  

Any reason for the lock out of email cited? I feel like that's an extremely rare scenario.

Finally I understand the frustration but please watch the language on the forum. It's a violation of our forum rules. Please reach out to us at viasatlistens@viasat.com if you have further concerns
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Steve Frederick-VS1/Beam314, Champion

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Shawn, your Viasat account number is included in the email you get each month telling you your bill is ready.
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Brad, Viasat Employee

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Hi Jason

Our team can probably walk you through it if you call us at 855-463-9333. 
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John Blount

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Open your gmail account, go to settings, choose add an account, follow the instructions.