Cant watch videos, sign into google play, check email, or send messages on facebook?

  • 1
  • Problem
  • Updated 1 year ago
Photo of brianna harrison

brianna harrison

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of Elise Negrin

Elise Negrin

  • 17 Posts
  • 6 Reply Likes
I just bought an ATT Mobile Hotspot. Using it for the internet. Works great. On my way to dumping EXEDE. 
Photo of Brad

Brad, Viasat Employee

  • 2882 Posts
  • 962 Reply Likes
Hi Brianna

Do you know if you're over your data limit by chance?
Photo of Elise Negrin

Elise Negrin

  • 17 Posts
  • 6 Reply Likes
I was over my data limit with EXEDE the minute they installed it. I still use it, but it is SLLLLOOOOOOOWWWWWW. I cannot even download a 1 minute video on Facebook. EXEDE is crap. Fro what I read, they promise 10gbs hi speed data and give you none. Today I am working on how to configure Directv to my mobile hotspot. Then dump EXEDE. They will never get a cancellation penalty from me for their failure to provide services contracted.