Can't play Bingo, darn it!!

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  • Updated 3 years ago
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My bingo site game launcher window won't load but is only when I'm connected to my exede internet, when I connect through my jetpack it loads just fine please help
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Shannon Endrizzi

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  • ticked offand frustrated

Posted 3 years ago

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Steve Frederick-VS1/Beam314, Champion

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The most likely reason is because of the 700 millisecond plus latency that satellite internet has. Bingo is a fast paced game, so the site is likely preventing connections to the higher latency. Ground based and wireless connections have latency in the 30 to 50 millisecond range.
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Diana, Viasat Employee

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Hi Shannon, I know that not being able to play your Bingo can be very frustrating. I enjoy playing games online as well. Please send your account and contact information so we  can  review the issue with your game.

 We have many customers that are able to do online gaming. Each game is programmed to handle latency differently.

ViaSat makes every effort to overcome the inherent delay (latency) of the signals that travel to and from our satellites. Many online games will experience a noticeable lag or delayed effect.
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Shannon Endrizzi

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 @ Diana - Additionally it is only with one particular site newbingobilly.ag. Where should I send info to?
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Diana, Viasat Employee

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Hi Shannon,  Please send to exedelistens@viasat.com.
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Shannon Endrizzi

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Info sent thank-you

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