The most likely reason is because of the 700 millisecond plus latency that satellite internet has. Bingo is a fast paced game, so the site is likely preventing connections to the higher latency. Ground based and wireless connections have latency in the 30 to 50 millisecond range.
Hi Shannon, I know that not being able to play your Bingo can be very frustrating. I enjoy playing games online as well. Please send your account and contact information so we can review the issue with your game.
We have many customers that are able to do online gaming. Each game is programmed to handle latency differently.
ViaSat makes every effort to overcome the inherent delay (latency) of the signals that travel to and from our satellites. Many online games will experience a noticeable lag or delayed effect.