Can't log in to account page

  • 2
  • Problem
  • Updated 2 years ago
I type in my log-in information, the page disappears for a second, then reappears without loggin me in. Looking to get that new tool - if I can but get in.
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Wyngs

  • 51 Posts
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Posted 2 years ago

  • 2
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Roo

  • 30 Posts
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I think it may be down right now, seems a few people are having problems signing in, including me. Maybe try again later.
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phinneus

  • 79 Posts
  • 36 Reply Likes
also same issue can see dashboard but cant view myesvt page
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Steve Frederick, Champion

  • 2747 Posts
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Same with mine. Continues this morning.
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JEP

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Yeah, I thought it was because I was on Liberty Pass that I couldn't access eSVT, but now that I am on Priority data, I still can't access it.  Also notice that I can not buy extra GB on line anymore.  They say I have to call in.  Wonder if anyone else is seeing that?
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Roo

  • 30 Posts
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Mine shows I can buy data online, I'm on the Classic plan.
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Steve Frederick, Champion

  • 2747 Posts
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JEP, Mine still shows that I can buy more data online, on Liberty 10 Plan, Beam 314.

It might be an effort to help control the data congestion in your beam, 329
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JEP

  • 987 Posts
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Back on Liberty Priority and still can't buy a GB on line.  Don't need to, but wonder why.  Maybe I will call and find out what's going on the next time I need more Priority data.
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Bev, Champion

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I think the billing system is having problems today. My bill is supposed to be due today and, my data did reset but, I cannot view my bill and, no payment has be requested. I can buy more if I want and, I am on Liberty 30. Even calling does not get me any more information other than to wait 24 hours to see if the bill posts.
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Bev, Champion

  • 3063 Posts
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Well it finally sorted itself out for me, so I hope it has for everyone else as well.
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JEP

  • 987 Posts
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Yep, eSVT is back.  I still can't order extra GB online (not that I need too).