Can't get to logon page

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  • Updated 2 years ago
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I have had problems trying to get to the Wildblue email logon page. It keeps telling me there was a problem loading page and it says site not found.
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Billy Fischer

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Posted 2 years ago

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Bev, Champion

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The site has been having issues but, I can get to my Wild Blue account by logging in to Exede Account management, then clicking inbox, then the WildBlue logo to get the correct log in page.

I also don't have problem using Thunderbird to get my mail. You might want to try one of those approaches.
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Billy Fischer

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I will try it going through the Exede Account Management screen.
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Brad, Viasat Employee

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It's still being worked on from what I last heard a few hours ago. There's a few different ways. Try what Bev suggested and also I heard a direct connection to the modem alone is working as well. We're working to resolve the site's issues
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Bev, Champion

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I can't help but laugh at it. First, email was acting up, then account management - that seemed to cycle between not allowing log ins and not loading data, now email log in and, as of a couple of hours ago, account management still being flaky over loading data and, having reload the page to get it to cooperate.

Reminds me of one trip with my husband through Wyoming, in his semi. First, blew a turbo, got that fixed, parked for the night, wiring to power inverter shorted out, lit two of the three batteries on fire. Back to the shop to fix that. Spent night in shop, next morning drove 75 mile, air compressor blew (that lock up the brakes on a semi) road service to fix that. six hours later, we get going but now NO air conditioning - that compressor has seized up. Okay get that repaired. Third day in Wyoming, 2 blown tires, a mudflap ripped of when the tires blew and, hitting an owl and, braking the windshield later, we finally got out of that state.

 No more troubles the rest of the week but for a few days all we could do was laugh at the problems because it was that or scream, cry and, pull our hair out.