Can't Attach in my E-mail

  • 1
  • Question
  • Updated 2 years ago
  • Answered
When I try to attach from my pictures file on my computer it does not work for me. what are the steps?
Photo of Dick

Dick

  • 5 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
To attach a file to an email, simply click on the Attach button, then the window opens with the files on your computer. Simply find the file you wish to attach by clicking on the folders shown, then click on the file you want to send. After that, click on Open, and the file will load to your email.
Photo of Dick

Dick

  • 5 Posts
  • 1 Reply Like
SsTEVE, tHIS IS WHAT i HAVE BEEN DOING, BUT IT DOES NOT LOAD. i AM TRYING TO ATTACH TO AN E-MAIL I AM TRYING TO FORWARD.  COULD THAT BE THE PROBLEM ? 
Photo of Steve Frederick

Steve Frederick, Champion

  • 2568 Posts
  • 1581 Reply Likes
Dick, that should not be a problem. I just tried it on a forward and it works fine.
Photo of Dick

Dick

  • 5 Posts
  • 1 Reply Like
Thanks, after playing around for over 2 hours, and with your help I got it finally. ,
Photo of Dick

Dick

  • 5 Posts
  • 1 Reply Like
This is what I have be doing, but it does not load.  I am trying to attach on an E-mail I want to forward. Could that be the problem ?
Photo of Diana

Diana, Viasat Employee

  • 2152 Posts
  • 382 Reply Likes
Hi Dick,  Please send your account and contact information to exedelistens@viasat.com or call the customer service line at 855-463-9333. We'll review your email and figure out why the attachment is not working for you.  Thanks