can't acess my wildblue email

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged

keeps saying page can not be reached

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mike hedler

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Posted 2 years ago

  • 1
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Bev, Champion

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Clear your browser and try again. If you do not know how to manually clean your browser, CCleaner or Eusings's free cleaner will do it for you. Both are free to use and, you can search for them and download one or the other.

You can also try using a different Browser. My email loaded firn on Firefox this morning.
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Steve Frederick, Champion

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I haven't had any email problems with my ***Wildblue.net account, including yesterday. I only use the website that Exede operates. I also use Chrome and have been able to access email just fine. Apparently the recent email outage is affecting only certain beams/gateways.
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Diana, Viasat Employee

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Hi Mike, we experienced some technical problems yesterday. We
apologize for any issues this caused you.  It did affect some of our
websites.  You should be able to access it now.  If you are still not
able to access your email account, please send an email to
exedelistens@viasat.com with your account and contact information. Thanks

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Laura Libal

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I'm still not able to access my e-mail and I have tried two different libraries on 4 different computers. How much longer before it starts working?
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Charles Miller

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I'm still not able to access my wildblue e-mail. How much longer before it starts working?
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Diana, Viasat Employee

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Hi Charles,   I am so sorry and I know it is frustrating.  I do not have an estimated time of repair  (ETR) at the moment.  Our engineerig team is still working on it. Thanks