Can't access email inbox

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  • Question
  • Updated 3 months ago
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I am trying to access my inbox for my email address, but for weeks all I've gotten is:

Problem accessing /service/extension/saml2acs. Reason:

The account cannot be accessed at this time.

How do I get back to my inbox? It's only one email address that's doing this. The other two addresses I have on my account work fine.
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Kory Schulein

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Posted 4 years ago

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Arlene Haugland

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I only have one email address and I can't find it, need it now!!!!!!!!!!!!!!!!!
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Diana, Viasat Employee

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Hi Arlene, We will be happy to help you get to your email.  If you can't access the email, give us a call and we will assist you.  Please call 855-463-9333 and speak to one of your customer service support staff. 
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Diana, Viasat Employee

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Hi Kory,  Please send your account and contact information to and we will review the email account and troubleshoot the issue. Thanks
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Cary West

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I am having the same problem as stated above from Kory; this is the 3rd day I am seeing this message


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"----at this time." When, then?
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GabeU, Champion

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This thread is four years old, and the answer for how to get help has been given.  SMH.