can't access any google account, can't set up new ones

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  • Problem
  • Updated 2 years ago
  • Acknowledged
since the change of platform I cannot even set up a new google account. I used google+ and had a youtube account. I can't access the old accounts and can't set up a new one. I can access my Yahoo email and Yahoo groups just fine.
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Morgan Griffith

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  • frustrated

Posted 3 years ago

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Brad, Viasat Employee

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Hello Morgan,
When Google terminated email agreements with Internet Service Providers such as Exede and many others, this effectively caused wildblue and exede emails to no longer be associated with any Google services (such as YouTube and Google Plus).

At this point since our migration is over and it's beyond recovery on our end as we can't go into Our old Google settings. However Google support can probably most likely link your profiles to a gmail account (may have to create one to do so). 
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Maria Whaley Darling

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All saved You Tube videos are gone