I am a new customer, my installation was just completed about an hour ago. I'm trying to configure the ViaSat WiFi Gateway, so I went to its web interface at 192.168.100.1. That page opens fine, and gives me a kind of dashboard. At the top there are links to "WiFi Settings", "Router Settings", and so on. Unfortunately, these seem incorrect. For example, the "WiFi Settings" link goes to http://router.viasatmodem.com:80/WIFI_Setting.asp, which seems to be a dead page. But the bigger issue is, why is this going to the internet at all? It really should be some other page on 192.168.100.1.
I've tried resetting the device, but nothing has changed. Does anyone know how to fix this?
I've tried resetting the device, but nothing has changed. Does anyone know how to fix this?
Posted 9 months ago
Brad, Viasat Employee
GabeU, Champion
It's likely that it's still trying access the settings in the modem. Many routers have what appear to be web addresses to log into them as an alternate to using a numerical IP, and they all start with "router". Netgear, Asus, D-Link, TP-Link, etc.
Yes most router's intercept the DNS request for router.xxx.com and return 192.168.1.1 or whatever IP address is assigned to the router - sounds like there may a bug or maybe intentional on the Viasat modem when using WiFi vs. wired.
DavidBrowserGuy, Browser Expert
