• 1
  • Question
  • Updated 3 years ago
recently I cancelled my order for your service but was still billed the 99.99 and received nothing. Please let me know why I got billed for no service. thanks
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joy bareta oliver

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Posted 3 years ago

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Kaotic Technologies

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If you did not get the service installed, you shoukd not be billed for anything. There is probably a hold on the funds, the hold will drop off in a few days. If that is whats happening, you didnt give much detail, hehe
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Brad, Viasat Employee

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Hello Joy,
Please email us at with your information that you used to try to get the service (ie. phone number, address). I'll be more than happy to look into this for you!