I have the US Cellular 4g HotSpot which is great if using just 2gb per month but my usage went up recently due to using Google Earth and a lot of research on the net. Normally no video steaming or large amounts of photos, just the usual internet stuff. My monthly payment of $20 ( it's and old plan grand-fathered in and no longer available) plus $10 per GB over my limit. For this reason I looked into the Excede Liberty plan at 10GB per month and decided to have the system installed. Things started going wrong from the moment I placed the order. They DO NOT offer a trial period to see if the system will work for me, US Cellular gave me 30 days to try it out and if I wasn't happy I could cancel the contract, Excede does not. Then they wanted my credit card or bank account number for automatic payments. US Cellular doesn't do that! Then I discovered that I have to provide my own router because Excede only provides the modem. On the day of the installation I was told that my cable was not acceptable because it is RG6 CCS (Copper Clad Steel) and they can only use solid copper coax. This is BS if your installation is under 100 feet. The distance to my distribution panel is only 50 feet. I should mention that I am a building contractor and electrical designer. Although I knew that the ping rate for satellite is at best 700ms, and I had accepted this, I was going to go with the package but I felt that the whole package was not in my best interest. It favored Excede totally and when you consider that I would have been locked into a two contract even if I was not happy with the service, my decision was to cancel the install. I would have paid $70 a month for a slower Excede service (ping rate) versus my current billing of $70 to $120 per moth for the HotSpot which is very good and reliable. Excede needs to change their polices to allow potential customers a chance to try what they have to offer before signing a two year contract. One other item; read the comments from people who did make the change from a HotSpot to Excede and you will note that the data usage went up by three to four times what they had been using with their old service. How can that be?