Unhappy with service

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
We would like to cancel our services with Excede Internet. We have tried to contact you in the past, yet we do expect this service to be terminated. We will not longer make any payments for your services, as we have requested more than once to discontinue the current services.
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Kendra Wold Detwiler

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Posted 4 years ago

  • 2
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Diana, Viasat Employee

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Hello Kendra, Thank you for reaching out to us about cancelling your service. Because this is an open forum I have removed your personal information to protect your privacy.  In order to cancel your service, please call Exede Customer Service at 855.463.9333. In order to protect your privacy rights, we need to speak to the account holder in person. Thank you for being a customer of ViaSat/Exede.