Can Wildblue customers buy data like the Exede customers?

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  • Updated 3 years ago
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I have been a Wildblue customer since, I can't remember when,,, Forever seems like. I noticed that Exede customers can buy data when they exceed the threshold. Do Wildblue customers have the same benefit? If so, how do I buy, if not, why?
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Claude

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  • Frustrated

Posted 3 years ago

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Carol Barker DeCosta

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yes you can buy more monthly data ~~ long onto your account, got to the tab that says buy/view usage ( something like that ) and click on buy more, they charge it onto your next statement

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Exede Lindsey

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Hello Claud, with WildBlue you do not have the option to purchase extra GB’s if you happen to reach your data limit and get data restricted, you would have to wait till your thresholds go down. You can certainly give our Customer Care Line a call at 1-855-463-9333 and request for a restriction removal if allowed.  Thank you
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Carol Barker DeCosta

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I guess we were not restricted when we bought more, nice to know
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LINDA LAROCHELLE

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So wildblue customers have to suffer or buy higher packages to get more data allowance is what you are telling us, right?

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