Can someone send me their old modem?

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  • Updated 1 year ago
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I heard that Viasat doesn't require subscribers to return their old modems when switching to the unlimited plans. Instead of throwing away those old modems, would anyone be interested in sending me one?

I would love the chance to try to talk Viasat into letting me out of the modem lease fee. The odds of them letting me out of the fee is unlikely, but it's worth a try.

I will gladly send you the soda of your choice and a generous portion of peanuts in exchange for your old modem.
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Stephen Rice, Champion

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Posted 1 year ago

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Steve Frederick-VS1/Beam314, Champion

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@Poor White Trash. I have an old Surfbeam2 modem, it has no lease on it, I quit paying for the lease in April 2012. However, I cannot send you my old modem to you for just a soda and some peanuts since the modem is still in use providing me the best satellite internet in my area.
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James Paramore

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How did you stop paying the lease? I've had mine since 2012 also, but they are still charging me a lease.
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zanne

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@James Paramore, I'm in the same boat. I've had my modem since 2012 as well.
I wish I could find the gentleman with the custom made orange leather shoes who was purchasing a phone at BestBuy and told me about Exede so I could thank him for saving me from Hughesnet.
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Cindy

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Which one is the old modem you are talking about. Mine is square with a blue ring, must be the newer ones out there. I believe I got mine in 2015 March maybe! I did have the older one but only have that because our house exploded in September of 2015 and I doubt it if you want that old one! I heard somewhere if you buy their newer ones at 299. your won't have to pay monthly for it, is that true???
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Stephen Rice, Champion

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You need to ditch that freedom plan so you can pay more for unlimited.
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Steve Frederick-VS1/Beam314, Champion

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No chance of that happening. I love my 1080P video watching. As my kids would say, "480P video is so '90s"
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J&J

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@  Poor White Trash, Champion,

To have a spare Surfbeam-2 would be fun to play with but don't expect it to work, well, I wouldn't expect it work.  There is the problem of each one has a serial number and and MAC address that might be registered at Viasat.  Just thinking...
 
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James

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ok so according to what I have been seeing I should not have to pay a modem lease fee any longer?
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Steve Frederick-VS1/Beam314, Champion

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James, you are required to pay your lease. You are a special subscriber.
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zanne

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Hmm.. I have Freedom plan and only get 480p videos-- but I think it's because of the account settings. Videos take forever to stream. There's a lot of buffering. Does the "Unlimited" stop people from streaming 1080p or HD videos? Does it throttle downloads for video games?
I was thinking of switching to the "unlimited" just so I wouldn't have to worry about going over when downloading some new game expansions.
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Sophie Mae

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I had to return my Surfbeam-2 when I upgraded to unlimited. 

Or is my chain being yanked here? :-P :-D
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Jim16

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No, they no longer want them returned.
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Sophie Mae

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Ah so! Makes sense. Thanks. :)
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Jim16

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I have a pair of underwear I'm not using anymore PWT.  I'll send them to you. :)
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Stephen Rice, Champion

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What color are your panties?
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J&J

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Rumor has it that they turned brown, will that match your decor?
 
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Jim16

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Deku (The #1 Hero Data Saver), Champion

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Judge and Jury Jim16 LOLZA!!! XD CRAIG!!! YOUR FUNNY XD AND JIM16!!! how could you do that @>@ it kinda looks like one of my big sisters underwear when she was in highschool XD!!! LOLZA!!! XD ROLF!!! ROLF!!! LOLZA!!!! XD i cant believe jim16 actually sent that XD and imma surprised that no mods took it down yet XD
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Stephen Rice, Champion

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That's awesome. I can't believe I'm just now noticing this.
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Brad, Viasat Employee

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Unfortunately there's not a lease waiver available, even the pre-paid covers a certain amount of time. We did have a one-time lifetime lease fee for like $300ish that covered the life of the account but I do not know off-hand if that's still offered or not. It *might* be available if you have the non-WiFi modem but I don't have an account handy that I'm able to check with.

I sadly do not have a old modem to send you in exchange for off-brand Dr. Pepper with non-imaginative names
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Old Labs (VS1-329-L12FZ)

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Aldi's Dr. Dazzle and Lidl's Doc Zipp are accepting new patients...
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Brad, Viasat Employee

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Dr. Bob makes me laugh every time.
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Steve Frederick-VS1/Beam314, Champion

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Brad, the "lifetime lease" was offered for a short period of time during the initial offering of the "new" Exede service. I believe it was offered as an incentive to those of us on the classic Wildblue service. I was one that signed up for it. I haven't seen that offered since 2012.
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Brad, Viasat Employee

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We had it relatively recently within the last year prior to the WiFi modems but I haven't seen it in a while but I think it had to be at the start of the account also
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Ken

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Brad, I see the lifetime lease fee every time I check the order page to sign up (still waiting for Viasat-2 and good plans).

* the Silver Unlimited price I selected is only for the first 3 months.



EDIT: missed this part of your post, sorry:
but I think it had to be at the start of the account also
(Edited)
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Brad, Viasat Employee

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ok cool! I don't think I see it too often since not a lot want to pay that upfront. 
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Ken

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Oh, I'll be paying it!  I see people on here have been paying for 5 years or more!  That is more than double!
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Steve Frederick-VS1/Beam314, Champion

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It is a good deal. I have had the lifetime lease since April 2012, coming up on 6 years soon. It has saved me around $400.00 so far, and still counting.
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Ken

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Just noticed in the screenshot I did that Standard Installation is free right now!  Hope that holds when the new plans are released!
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zanne

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Huh. When I signed up in 2012 they did not have the option to purchase the modem. I tried asking about it a couple years in to the service but was told I couldn't purchase it. Really seems unfair to be paying a lease on something that is not covered by a warranty and that I've paid more than double the value on over the years.
Anyone know how I could get the lease fee ended? It would save me on some sales/service tax as well.
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VeteranSatUser, Champion

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At one time there was a one time purchase purchase option, but that ended years ago.

Now, there is no way to avoid the lease option.
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Steve Frederick-VS1/Beam314, Champion

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I signed up for Exede in April 2012. At that time I was offered the lifetime lease option for $299.00. It has been a great investment thus far.
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Cindy

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Sure wish I would have taken that deal myself, I think I remember hearing about that once long time ago.
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zanne

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I wish that the one time fee had been available when I signed up but it was not offered. There was a thing where if I paid a larger chunk at the beginning it didn't charge the monthly fee for the first year or two and after that the monthly lease fee kicked in.
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VeteranSatUser, Champion

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I think it was only offered for about the first 6 months of Exede's inception. Then that offer went away.